FAQs

We support international shipping. Our products can be shipped to many countries and regions worldwide, including North America, Europe, Asia, and more. For orders outside the USA/Canada/UK/DE, we will ship directly from our warehouse in China.

✅ USA/Canada/UK/DE Customers:
Enjoy free shipping with no extra taxes or hidden fees.

🌎 Customers from Other Countries:

• Orders are shipped directly from our China factory using fast international air shipping (7-10 days).
• Due to higher logistics costs, additional shipping fees may apply.

Thank you for your understanding—we’re excited to serve you wherever you are!

We have many customers from Canada every day. There are no problems with import permits at customs.

Don't worry. If you have any questions, please feel free to contact me.

We always protect our customer's privacy. There is no information about sex on the box, Nobody knows what's inside. Don't worry. 100% Privacy Package!

Almost all orders will be shipped out within 12-48 hours.

We will send a tracking number to your Email box once your order is shipped. You can track it on our Tracking Page with the tracking number.

Please email me at info@nicetorso.com, and You will receive real photos within 24 hours.

Your order will be processed and ready to ship within 8-12 hours. If you want to cancel your order, please contact us before delivery.

(a). Cancellation made within 12 hours of purchase will incur a 5% transaction fee (Paypal or your bank charges, we do not charge any cancellation fee).

(b). Cancellations made within 12-24 hours of purchase will incur a 20% cancellation fee.

(c). If we have already shipped your order, then the order cannot be canceled, please understand.

So, please make sure your order is correct before you hit the submit button.

For any cancellation request, You must notify us in time via email or online chat.

• Email: info@nicetorso.com
• Call us: +1 (203) 548-9557.

Hello, dear friend, Please email me at info@nicetorso.com,and You will receive real photos within 24 hours.

Nicetorso's doll is made of high quality and safe, Medical grade material. No bad smell. Don't worry!

If you want the hair, please email me at info@nicetorso.com
We can send the hair as a new customer's gift to you.

If you have any questions, please feel free to contact me.
Looking forward to your purchase.

Yes, Nicetorso is a reliable and legitimate website. We have many customers every day, don't worry. I recommend you can pay by paypal/Klarna/credit card. It is safer and easy.If you have any questions, please feel free to contact me.